SP, Brazil

Gabriel Moura

Transforming complexity into agile and efficient solutions.
Specialist in integrations and advanced technical support.

Get in TouchLinkedIn

Professional Experience

Procfit

L2 Support Analyst (Mid-level)

Nov/2021 -- PresentRemote
  • â–¹Consistent internal progression, starting as an L1 Assistant and moving through L2 levels (Sr Assistant and Jr Analyst) to achieve the Mid-level Analyst position.
  • â–¹Developed an internal monitoring system using Node.js (Express), MariaDB, and React, allowing the identification of recurring failures, reducing critical incidents, and anticipating problems before impacting clients operations directly.
  • â–¹Direct involvement in the analysis, stabilization, and improvement of integrations with marketplaces (iFood, FAPP, CR, Rappi) and e-commerce platforms (VTEX, WooCommerce, and Magento), collaborating with internal IT teams and clients technical teams.
  • â–¹Log analysis, advanced SQL queries, and second-level technical support in production environments.

Poupafarma

Sales Assistant

Nov/2019 -- Oct/2021São Bernardo do Campo -- SP
  • â–¹Customer service, medication sales, and basic guidance on treatments.
  • â–¹Store operational activities, including receiving goods, organizing inventory, and supporting administrative routines.

Skills

Technologies

T-SQLMySQLPostgreSQLNode.jsExpressREST APIsSystem integrationsE-commerce

Concepts

DevelopmentIncident analysissystem monitoringL2 supportcross-platform integration

Languages

Portuguese (Native)English (Advanced)

Education

Universidade Presbiteriana Mackenzie

Feb/2026 -- Jun/2028

Associate Degree in Systems Analysis and Development

São Paulo -- SP

Courses & Certifications

Cultura Inglesa

English - Upper Intermediate II

  • â–¹English as a Second Language Learning

curso.dev/Alura/Udemy

Technical Training in Back-end Development

  • â–¹Node.js with Express for building REST APIs, route organization, middlewares, and architecture best practices.
  • â–¹Data modeling and SQL queries using MySQL and T-SQL, focusing on performance, joins, indexes, and data analysis.
  • â–¹Application integration, external API consumption, and data manipulation in real-world environments.
  • â–¹Computer Networks and Linux
  • â–¹Automated Testing and CI/CD

Featured Projects

Internal Monitoring System API

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API developed using Node.js, MariaDB, and React to identify and proactively address integration failures for marketplaces and e-commerce platforms.

Node.jsExpressMariaDB

Internal Monitoring System FrontEnd

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FrontEnd developed using Node.js, MariaDB, and React to identify and proactively address integration failures for marketplaces and e-commerce platforms.

React